Privacy Policy

Overview

Techtools respects the privacy of visitors, professional buyers, distributors and inquiry partners who use this website. This policy explains what information may be collected when you contact us, request a quotation, browse products or communicate with our team.

We use information for practical business communication: answering inquiries, preparing quotations, discussing product specifications, coordinating samples, confirming packing needs and supporting export-related communication.

Information We May Collect

The information we receive depends on how you use the website or contact Techtools.

• Contact details such as name, company name, email address, phone number, country and message details.
• Inquiry details such as product names, item codes, quantity, finish, packing style, branding needs and document requirements.
• Files or references you choose to send, including product photos, drawings, catalog references, spreadsheets or sample details.
• Basic website data such as browser type, pages visited and technical information used to keep the website working properly.

How We Use Information

Techtools uses buyer and website information to provide a useful response and maintain clear communication.

• To reply to inquiries and prepare quotations for surgical, dental, orthodontic, veterinary, laryngoscope and beauty instruments.
• To review OEM, private label, custom product, packing and documentation requirements.
• To coordinate samples, production discussions, order preparation and export communication.
• To improve website pages, product visibility, inquiry handling and customer support.

Protection, Sharing And Retention

We aim to keep buyer communication records accurate, relevant and accessible only to the people who need them for business handling. Information may be shared with internal team members, logistics or service partners only when needed to respond, prepare documentation or support an order.

We do not sell personal contact details. Records may be retained where needed for communication history, quotation reference, order support, compliance, dispute handling or legitimate business records.

Your Choices And Contact

You may contact Techtools to request correction, review or removal of inquiry details where practical and legally permitted. Some records may need to remain for order, accounting, compliance or dispute-resolution purposes.

For privacy questions, send your request through the contact page with enough detail for our team to identify the relevant communication.